Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we gather various kinds of information to tailor learning experiences for you and to improve our services.

Personal Information

We collect information you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you submit through our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically gather information about how you use our site and learning platform. This covers pages visited, time spent in different sections, completed drawing exercises, and technical data such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar technologies to improve your browsing experience, remember preferences, and evaluate site performance. You can manage cookie preferences through your browser settings.

• Essential cookies for site functionality
• Analytics cookies to understand how users behave
• Preference cookies to recall your settings
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, send important course updates, and provide technical support when needed. If you’ve subscribed, we may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where learners struggle, and develop new content to address common challenges. This analysis is conducted in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who assist us in operating our platform, processing payments, sending emails, and offering customer support. These providers access only the information needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If HarborGuideCraft undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and explain any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential safety threats, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You can request deletion of your personal information, and we will comply unless there are legitimate grounds to retain it for legal, fraud prevention, or business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential notices about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can accept all cookies, block certain types, or prompt before storing cookies. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account data is generally retained for three years after closure, while course progress data may remain for up to seven years for educational records.

International Transfers

While our main operations are in Canada, some service providers may process data abroad. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we’ve collected about their child, request deletion, and deny further collection or use of their child’s data. We provide clear methods for parents to exercise these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our site.

Minor updates may be posted without individual notices, so we recommend reviewing this policy regularly. The "Last Updated" date above indicates when the most recent changes were made.

By continuing to use our platform after policy changes, you indicate your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.